Returns and Refunds
All sales are final. Series Packages and Gift Certificates are Non-Refundable. We do not refund or offer exchanges or transfers on packages or gift certificates.
For permanent makeup a non-refundable deposit (or pre-paid service) is required since the spa is purchasing materials for your appointment that we are unable to return to the manufacturer.
Product purchases are non-refundable, but can be exchanged within 30 days of the date of purchase, if accompanied by the original receipt, for the amount of the purchase price.
All Things Vain Medi Spa gift certificates are non-refundable and are valid for one year. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Clients using third party gift certificates are not eligible to receive specials and highlighted offers. Velvet Skincare or All Things Vain Medi Spa is not responsible for lost or stolen gift certificates. In order to protect gift card identity, please have ID available when redeeming.